Our product qualities

New Retail quality 

New retail represents products we buy directly from leading IT manufacturers. We buy and sell products mainly within laptops, PCs, server/storage, montitors and tablets.

DCC buys large batches of New Retail products which are resold in original packaging together with the original manufacturer warranty.

ConditionNew product
PackagingOriginal packaging - factory sealed
WarrantyOriginal warranty

 

Remanufactured quality

Remanufactured products are products with competitive prices and the same high quality as original products directly bought from the manufacturer or IT resellers. The products are surplus products from manufacturers, returned demo models or products with damaged packaging. Other products have been returned by customers in connection with cancelled orders or entered through exchange programs. Remanufactured products are of high quality and often brand new, fully refurbished and tested by certified technicians.

Learn more about Lenovo Remanufactured 

Learn more about HP Renew

We operate with 3 different levels of product quality plus a demo model standard.

Gold
 

Condition

New product.

Packaging

Original packaging or special made packaging.

Warranty

Original warranty.

Silver
 

Condition

New product with small cosmetic, visble scratches - only on cabinet, NOT screen. 

Packaging

Original packaging or special made packaging.

Warranty

Original warranty.

Bronze
 

Condition

New product with small cosmetic, visible scratches and wear marks - only on cabinet, NOT screen.

Packaging

Original packaging or special made packaging.

Warranty

Original warranty.

Demo
 

Condition

Demo model with cosmetic and visble scratches and wear marks.

Packaging

Neutral brown packaging.

Warranty

1 year return-to-base warranty.

who said new is better?
better is better.

 

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Refurbish quality 

We offer 3 levels of refurbished IT-equipment within laptops, PCs, tablets and cell phones - Grade A, B and C - with up to 1 year RTB (return to base) warranty

Mobile computers

Grade A
 

 

A Laptop in Grade A is in an overall good condition, that means not many traces of usage.
 

Screen: May have small and almost invisible pressure marks or dead pixels. They can’t be seen when the screen is turned on.


Keyboard/Mousepad: Overall good condition, no defects or missing keys, but may have traces of usage


Battery: Functional battery.

 

A Laptop in Grade A will NOT have the following defects:

Broken plastic parts, or damaged interface ports.

Traces of removed acid/anti-theft stickers, but may have color difference if a regular sticker has been removed 

Grade B
 

 

A Laptop in Grade B is in a reasonably condition, it will come with traces of wear and tear.

Screen: May have some pressure marks, brightspots, dead pixels and small scratches on the screen, even when the screen is on.


Keyboard/Mousepad: Used, in reasonably condition, no defects or broken keys, but may have traces of wear and tear.


  Battery: Functional battery.

 

A Laptop in Grade B will NOT have the following defects:

No broken plastic parts, or damaged interface ports.

Traces of removed acid/anti-theft stickers, but may have color difference if a regular sticker has been removed. 

Grade C
 

 

A Laptop in Grade C is in a less good condition - visible wear and tear.

A Laptop in Grade C MUST BE EXPECTED TO HAVE ONE OR MORE of the following examples of defects.

Screen: Pressure marks, dead pixels, scratches or cracks on the screen..


Keyboard/Mousepad: Worn condition, but fully functional.


Battery: Charger may need to be connected in order for computer to function. However, normally the battery works. 

Broken plastic parts. 

Defect USB ports, with at least 1 working. 

Marks after anti-theft sticker removal, acid removal marks.

Stationary computers

Grade A
 

A stationary computer in Grade A is in very good condition, it may have very few traces of usage. A stationary computer in Grade A will never come with keyboard or mouse.

A stationary computer in Grade A will NOT have the following defects:

Broken plastic parts or damaged interface ports. 

Will not have traces of removed anti-theft stickers but may have color difference if a regular sticker has been removed. 

Grade B
 

A stationary computer in Grade B is in good condition, it may come with few traces of wear and tear. A stationary computer in grade B will never come with keyboard or mouse.

A stationary computer in Grade B will NOT have the following defects:

Broken plastic parts or damaged interface ports. 

 

A stationary computer in Grade B CAN HAVE the following defects::

Marks after anti-theft sticker removal, but no acid removal marks. 

Grade C

 

A stationary computer in Grade C is in average condition - visible wear and tear. A stationary computer in grade C will never come with keyboard or mouse.

A stationary computer in Grade C CAN HAVE the following defects:

Broken plastic parts

Defect USB prots with at least 1 working. 

Marks after anti-theft sticker removal, acid removal marks. 

Tablet and phone

Grade A
 

A tablet/phone in Grade A is in very good condition, it may have very few traces of usage.

A tablet/phone in Grade A will NOT have the following defects:

Visible scratches, dents or damage on the body of device. 

Grade B
 

A tablet/phone in Grade B is in good condition, it may come with few traces of wear and tear.

A tablet/phone in Grade B CAN HAVE the following defects:

A few small scratches on the screen and body of device. 

Grade C
 

A tablet/phone in Grade C is in average condition - visible wear and tear.

A tablet/phone in Grade C CAN HAVE the following defects:

Scratches on the screen and body of device.

your 'used'
is our 'useful'.

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Søren Viktor
+45 6360 1192
sovi@dcc.dk