We have become ISO certified
DCC became ISO 9001 certified on January 26, 2018. ISO certification is the highest quality management standard, which means we are in full control of our processes and quality.
ISO 9001:2015 Quality management
The ISO 9001:2015 certification is the standard of quality management, which in short means that we completely control our processes and deliver reliable quality, exert continuous control and constantly improve our workflow. In addition,
the process of certification has resulted in changed processes that have helped minimize errors, which both benefit our customers and generally increase quality as well as reduce the number of RMAs.
A strong signal
We are proud that our production team, has documented and proven to the Veritas Bureau that our processes are consistent with the high requirements set by the ISO standard. It is also a strong signal to our customers that they can rely on the quality we deliver and that DCC constantly works to improve processes and quality management systems. Furthermore, the process of certification has been designed to automate the processes so that we can maintain the high production speed and capacity without compromising the result.
So far, we have been able to see an improvement in the RMA percentage, already being low, which is a clear reflection of higher quality and increased stability.
However, we do not rest on the laurels - but always aim to improve our processes.
ISO (International Organization for Standardization) is the world's largest and most well-known publisher of international standards. ISO 9001 sets the requirements for a quality management system, which helps companies identify and address risks as well as be more effective and ultimately improve customer satisfaction. Read more at iso.org